Refund policy

Our goal is for you to be satisfied with your purchase. We pride ourselves on our Perfectly Imperfect creations but if you receive an item that is damaged in transit, please contact us within 7 days of receiving your item.

Although we do not typically accept returns, we will evaluate on a case-by-case basis. If you are interested in exchanging your item, exchanges must be requested within 7 days of receiving your item and will be for store credit towards another item. NOTE: Please confirm your ring size prior to purchase as no exchanges will be accepted for wrong size. Buyer is responsible for all return shipping charges. Item must be sent back unworn and in it's original condition and packaging.  If your exchange request is approved, we’ll send you return instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

To inquire about an exchange, you can contact us at kasc@forgeduntamed.com.

Exceptions / non-exchangeable items
Because of the added expense and time for creating custom orders, these pieces are sold as non-exchangeable and non-refundable.  Please take care when placing any custom order, keeping this strict policy in mind.

No exchanges or refunds will be considered for sale items.